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A reorder starts a new order from a past one. Your products and decorations carry over, so you only need to enter quantities, check shipping, and submit.
You need the Order or Admin role to reorder. See Roles and permissions.
1

Open Reorder

Open the More ways to order menu (the arrow next to + New order) and choose Reorder.
The More ways to order menu with New order, Reorder, New estimate, and Mockup Builder.
Some orders also have a Reorder button, on the order’s card in Orders and on the order’s page. It opens the reorder with that order already selected, so you can skip to step 3.
2

Find the order

On Search for an Order to Reorder, type an order number or PO number. Results appear as you type. To narrow the results by date, fill in From and To.Each result shows the order number, its status, the job name, the PO number, the number of items, the price, and the date, with thumbnails of the artwork. Select the order you want.
3

Check what carried over

The order builder opens with the past order’s products and decorations already in place.
A reorder in the builder: a decoration marked Carried from 00066637 with no re-proof, a product marked Reorder of 00066637, empty quantity boxes with a was 15 hint, and a No reorder pricing badge.
  • Each product is labeled Reorder of the original order number and name.
  • Each decoration is labeled Carried from the original order number — no re-proof. Your artwork was already approved on that order, so it doesn’t need a new proof.
To start over with a different order, select Pick a different order at the top left.
4

Enter quantities

The quantity boxes start empty. Under each size you ordered before, a hint shows the earlier quantity, for example was 15.Type new quantities for each size. Each product also has a Use previous quantities button.
5

Review and submit

Select Continue to Review → and finish the order the same way as a new one. See the last step of Place your first order.

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Reorder pricing

Reorders can get lower pricing, such as a per-screen discount and waived digitizing. If the order you picked never went into production, you’ll see a No reorder pricing badge at the top of the builder: reorder pricing doesn’t apply, so the order is priced like a new one.

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Your reorder is saved as a draft

Your reorder is saved automatically under Orders > Draft Orders, marked Reorder. Select Resume to pick up where you left off, or delete the draft if you don’t need it.
The Draft Orders list with a draft marked Reorder and a Resume button.
Verified against DEKHQ 41cdde7 on 2026-10-09